Effective Date: October 20, 2026
Version: 2.4
PhotoRenew is a mobile application ("App") that utilizes artificial intelligence technology to restore, colorize, and animate old or damaged photographs. The App is published and operated by Perfect Pixel (Wuhan) Technology Co., Ltd ("Company," "we," "us," or "our"), a company duly organized and existing under the laws of the People's Republic of China.
Registered Address: 10-09, 10F, Building 17, Phase II, China Resources Guanggu Changdong Project, No. 29 Guanshan Avenue, East Lake High-tech Development Zone, Wuhan, Hubei, China
Contact Email: support@wanmeixiangsu.cn
Platform: iOS and Android
These Terms of Service ("Terms") govern your access to and use of the PhotoRenew App, including all features, functionalities, and services offered therein (collectively, the "Service"). By downloading, installing, or using the App, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the App.
1.1. By downloading, installing, accessing, or using the PhotoRenew App, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with any applicable Privacy Policy and other supplementary policies referenced herein (collectively, the "Agreement").
1.2. If you are using the App on behalf of an organization, entity, or business, you represent and warrant that you have the authority to bind that organization to these Terms, and the terms "you" and "your" shall refer to that organization.
1.3. You must not use the App if you are located in a jurisdiction where access to or use of the App would be prohibited by applicable law.
1.4. We may refuse or restrict access where reasonably necessary to comply with law, protect the Service or other users, or address a material breach of these Terms. We will provide an explanation and a way to contact us where reasonably practicable, subject to security and legal constraints.
2.1. Subject to your compliance with these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to download, install, and use the PhotoRenew App on devices you own or control, as permitted by the applicable app store's usage rules and your subscription entitlement, for personal use and the limited commercial uses expressly permitted by Section 10.2.
2.2. This license does not grant you any ownership rights in or to the App, its source code, or any associated intellectual property. All rights not expressly granted herein are reserved by the Company.
2.3. The license is effective from the date of your first use of the App and will continue until terminated in accordance with Section 12 (Termination).
2.4. Any updates, upgrades, patches, or modifications to the App provided by us shall be deemed part of the App and shall be governed by the terms of this license.
3.1. You shall not, and shall not permit any third party to:
3.2. Any violation of these restrictions may result in immediate termination of your license and access to the App, as well as any other remedies available to us under applicable law.
4.1. Age Requirements. You must be at least 13 years of age and meet any higher minimum age that applies where you live. If you are a minor, you may use the App only with the involvement and consent of a parent or legal guardian where local law requires it. Where verifiable parental or guardian consent is legally required for processing a minor's personal data, we will obtain it before that processing. If the App cannot provide the consent process required in your location, you may not use the App until you meet the applicable age threshold. A parent or guardian may contact us using the address in Section 18 about a minor's account or data. The separate adult-only rule for uploading private or intimate images is in Section 8.5.
4.2. Account Registration. The App supports authentication through third-party sign-in services, including Sign in with Apple and Google Sign-In. By using these services, you acknowledge and agree that:
4.3. One Person, One Account. Each individual is permitted to maintain only one active account on the App. You may not create multiple accounts, use another person's account, or allow another person to use your account.
4.4. Account Security. You are responsible for maintaining the confidentiality and security of your account credentials and for all activities that occur under your account. You must promptly notify us if you become aware of any unauthorized use of your account or any other breach of security.
4.5. Account Accuracy. You must provide accurate, current, and complete information in connection with your account and must promptly update such information to keep it accurate, current, and complete.
4.6. Account Suspension and Termination. We may suspend, disable, or terminate an account where we have reasonable grounds to believe there has been a material breach of these Terms, fraud, automated abuse, a security threat, or a legal requirement, or where the Service is discontinued. Where practicable, we will explain the reason and provide a way to contact us to seek review. Any paid-service and non-waivable consumer rights remain subject to applicable law and Section 12.
5.1. Subscription Plans. The App offers subscription-based access to premium features, including AI photo restoration, colorization, and Photo Animation. Subscription plans are available through Apple In-App Purchase ("Apple IAP") for iOS users and Google Play Billing ("Google Play") for Android users. All subscription fees are charged in accordance with the pricing displayed within the App at the time of purchase.
5.2. Third-Party Billing. All payments are processed and managed by Apple Inc. (for iOS) or Google LLC (for Android), not by the Company. By subscribing, you acknowledge and agree that:
5.3. Auto-Renewal. Unless you cancel your subscription before the end of the current billing period, your subscription will automatically renew at the end of each billing period, and your account will be charged the applicable renewal fee. The applicable app store presents the billing terms before purchase and provides renewal or price-change notices when required by its rules or applicable law. You can check your next renewal date and applicable price in your Apple or Google subscription settings. We do not promise a separate notice from PhotoRenew before every renewal.
5.4. Cancellation Instructions. You may cancel your subscription at any time through the following methods:
5.5. Uninstalling Does NOT Cancel Subscription. Uninstalling or deleting the PhotoRenew App from your device does not cancel your subscription. You must follow the cancellation instructions set forth in Section 5.4 to stop recurring charges. Continued subscription fees will be charged until you successfully cancel through the applicable app store.
5.6. Refund Policy. If you purchased a subscription through Apple or Google, you may request a refund through the applicable app store's refund process or contact us at support@wanmeixiangsu.cn for assistance. The applicable store's procedures and applicable law determine whether a store-billed purchase can be refunded and the amount and timing of any refund. We will cooperate with the store and handle any refund that we are authorized to issue in accordance with applicable law. This Section does not limit any non-waivable refund or other consumer remedy available in your country. Canceling a subscription does not by itself refund an earlier charge.
5.7. Regional Consumer Rights. Nothing in these Terms is intended to limit or exclude any rights you may have under applicable consumer protection laws. Where applicable, the following statutory rights apply:
5.8. Price Changes. We reserve the right to adjust subscription pricing at any time, subject to the policies and procedures of the applicable app store. Price increases will be communicated in advance in accordance with app store requirements, and you will have the opportunity to cancel your subscription before the new price takes effect.
5.9. Three-Day Free Trial for the Weekly Plan (Thailand, Philippines, Vietnam, and India). Eligible users who select the weekly auto-renewing subscription receive a three-day free trial with a total allowance of five successful results from the subscription features made available on the purchase screen. This trial is available in each of these four countries. One trial use is deducted only when a processing request successfully produces a result; a request that fails to produce a result does not use the allowance. The allowance does not reset during the three-day trial. No subscription fee is charged during the trial. Using all five trial uses does not cause an early charge or change the trial end date; further processing under the trial is unavailable once the five uses have been consumed. Trial eligibility is determined by Apple or Google, as applicable. If you are not eligible, the App must show the paid offer before you confirm your purchase.
5.10. Trial Conversion and Weekly Billing. If you do not cancel before the three-day trial ends, the weekly subscription converts to a paid subscription at the end of the trial. The applicable app store will then charge the weekly price displayed at checkout and will renew the subscription weekly until you cancel. The weekly plan's USD reference price is US$7.99 per week. In each country, the actual amount charged and currency are the locally displayed Apple or Google storefront price, which may differ from a direct currency conversion and may reflect applicable taxes.
5.11. Annual Plan. The annual subscription's USD reference price is US$39.99 per year. The three-day trial described above applies to the weekly plan only. Unless a separate annual offer is expressly shown and confirmed by the applicable app store, the annual plan is charged when purchased and renews annually until canceled. The actual local price and currency are shown before purchase.
5.12. Cancellation During the Trial. To avoid the first weekly charge, cancel the weekly subscription in your Apple Account or Google Play subscription settings before the trial ends. Deleting the App or your PhotoRenew account does not cancel an app-store subscription. Your trial access after cancellation follows the applicable store's subscription status and rules. These trial terms supplement Sections 5.1–5.8 and do not reduce any non-waivable local consumer rights.
5.13. Paid Subscription Use. The five-use allowance in Section 5.9 applies only during the free trial. The weekly and annual paid plans impose no numerical usage quota for use of the displayed subscription features that is permitted under these Terms, including the limited commercial uses allowed by Section 10.2. We may apply reasonable technical measures to detect or restrict automated, abusive, or service-disrupting use in accordance with these Terms. These measures are intended to protect the Service and are not a routine usage allowance for permitted use. Any material restriction on legitimate use will be disclosed in the App before purchase or when the restriction is introduced, as applicable.
6.1. Definitions. "User Generated Content" or "UGC" means any photographs, images, videos, text, or other materials that you upload, submit, transmit, or otherwise make available through the App.
6.2. Limited Content License. You and other applicable rightsholders retain the rights you hold in UGC. By uploading or submitting UGC that you have the right to provide, you grant the Company a non-exclusive, worldwide, royalty-free license, for as long as needed to provide the features you request, to host, store, transmit, reproduce, technically adapt, process, and display that UGC and the resulting outputs solely to operate those features. This includes generating results, saving projects at your direction, and displaying content on a memorial album or sharing page only when you choose to use that feature. We may permit service providers acting on our behalf to carry out those limited activities under appropriate instructions and safeguards. We will not use your private photos or outputs in public marketing or advertising without a separate, affirmative permission from you. Deleting content ends this license for that content, subject to the deletion timeframes and legally required retention described in our Privacy Policy.
6.3. Rights in User Content. You and any other applicable rightsholders retain the copyright, ownership, portrait, and other rights you hold in your UGC. Nothing in these Terms transfers ownership of your UGC to the Company.
6.4. User Warranties. You represent and warrant that:
6.5. Memorial Album and Sharing Pages. The App may offer features that allow users to create memorial albums or sharing pages dedicated to deceased individuals. By using these features, you acknowledge and agree that:
6.6. No Training on User Photos. The Company does not use your uploaded photographs or UGC to train, fine-tune, or improve its AI models. Your photos are processed to provide the features you request, including any storage or sharing you choose, as described in Section 6.2 and our Privacy Policy.
7.1. AI Input/Output Framework. The App utilizes artificial intelligence technology to process your uploaded photographs and generate restored, colorized, or animated outputs. You understand and acknowledge that:
7.2. Non-Uniqueness of AI Outputs. You acknowledge that AI Outputs may not be unique to you. Different users who submit similar or identical input photographs may receive similar or identical AI Outputs. The Company makes no representation or warranty regarding the originality or exclusivity of any AI Output.
7.3. Prohibition on Competing Model Training. You must not use, copy, extract, or otherwise exploit any AI Outputs, whether alone or in combination with other data, to train, fine-tune, or develop any artificial intelligence, machine learning, or deep learning model that is intended to compete with or substitute for the Company's services.
7.4. Watermark Protection. AI Outputs generated by the App may include watermarks or other identifying marks. You must not remove, alter, obscure, or circumvent any watermarks or identifying marks applied to AI Outputs, unless you have an active premium subscription that expressly permits watermark-free downloads.
7.5. Prohibited Content. You must not upload, submit, or otherwise provide to the App any content that:
7.6. Photo Animation. The App offers a Photo Animation feature that allows you to upload a still photograph and generate a video animation based on that photograph. By using this feature, you acknowledge and agree that:
7.7. AI Restoration and Colorization Results. You acknowledge that AI restoration and colorization results are algorithmic approximations and are provided for reference only. The Company does not guarantee that restored or colorized outputs will accurately reflect the original appearance, colors, or details of the subject matter. You are encouraged to retain backup copies of your original photographs before using the restoration or colorization services.
7.8. Right to Refuse Processing. The Company reserves the right to refuse to process any UGC that, in its sole discretion, violates these Terms or applicable law, without prior notice to you.
8.1. Ownership of Uploaded Photographs. You must ensure that you have the lawful right to upload and process any photograph submitted to the App. This includes, without limitation, ownership of the photograph or a valid license from the copyright holder, as well as any necessary consents from individuals depicted in the photograph.
8.2. Portrait Rights. By uploading a photograph that depicts identifiable individuals, you represent and warrant that you have obtained the necessary portrait rights, publicity rights, or other consents required under applicable law to permit the processing, display, and potential sharing of such photographs through the App.
8.3. Facial Image Processing. To restore or animate a photograph, the App may analyze visible facial features in that photograph. The current Service does not create facial templates to identify or verify a person's identity, authenticate users by face, or compare identities across photographs. We handle facial images as personal data where applicable law requires it and provide any additional notice or consent required for this processing. If we introduce identity-recognition features in the future, we will update these Terms and our Privacy Policy and obtain any required permission before enabling them.
8.4. Public Sharing Risk. You acknowledge that any content you choose to share publicly through the App may be accessible to other users and the general public. You are responsible for deciding whether you have the rights and consents needed to share it, and for your own unlawful sharing. This does not exclude or limit the Company's responsibility for its own conduct or obligations under applicable law.
8.5. Adult-Only Upload of Private or Intimate Images. For these Terms, a "private or intimate image" is a photograph or video depicting nudity, intimate body areas, or another highly private circumstance in which a depicted person reasonably expects the image to remain private. This rule does not permit pornographic or sexually explicit content prohibited by Section 7.5. You may upload or request processing of a private or intimate image only if you are at least 18 years old and have reached the age of majority where you live, have the legal right to submit and process it, and have obtained the specific, informed consent of every identifiable person depicted for the upload and processing you request. Ownership of a photograph alone does not replace a depicted person's consent. Do not upload a private or intimate image if any depicted person has not given valid consent or cannot give it. Private or intimate images of minors are prohibited even if a parent or guardian purports to consent.
8.6. Nonconsensual Images and Misuse. You must not upload, restore, alter, animate, generate, display, share, or threaten to share another person's private or intimate image without that person's consent. This prohibition also covers manipulated or AI-generated images that falsely depict or imply a real person's nudity, intimate body areas, or sexual activity. You must not use the App or its outputs to harass, extort, exploit, defame, impersonate, or otherwise harm another person, or for any other unlawful purpose. These acts are not authorized, requested, or endorsed by the Company.
8.7. User Declaration, Reports, and Responsibility. Any checkbox, upload confirmation, or statement that you have the necessary rights and consents is your declaration only; it is not proof that any depicted person consented, and the Company does not treat it as independent verification of consent. A person who believes their private or intimate image was uploaded or used without consent may report it to the email address in Section 18. We may review a report, request information reasonably needed to assess it, restrict processing or access, remove content, or suspend an account as appropriate under these Terms and applicable law. You are responsible, to the extent permitted by law, for your own unlawful submissions and uses and resulting claims. Nothing in this Section excludes or limits the Company's responsibility for its own acts or omissions, its response to reports, or any non-waivable legal obligation.
9.1. DMCA Safe Harbor. The Company respects the intellectual property rights of others and expects its users to do the same. In accordance with the Digital Millennium Copyright Act (17 U.S.C. Section 512) and applicable international copyright laws, the Company has designated a copyright agent to receive notices of alleged copyright infringement.
9.2. Designated Copyright Agent. All copyright infringement complaints and DMCA takedown notices should be directed to:
Designated Copyright Agent
Perfect Pixel (Wuhan) Technology Co., Ltd
Email: support@wanmeixiangsu.cn
Address: 10-09, 10F, Building 17, Phase II, China Resources Guanggu Changdong Project, No. 29 Guanshan Avenue, East Lake High-tech Development Zone, Wuhan, Hubei, China
9.3. DMCA Notice Procedure. If you believe that your copyrighted work has been copied or otherwise used in a way that constitutes copyright infringement through the App, you may submit a written notice to our designated copyright agent containing the following information:
9.4. Counter-Notice Procedure. If you believe that your content was removed or disabled as a result of a mistake or misidentification, you may submit a written counter-notice to our designated copyright agent containing the following information:
9.5. Repeat Infringer Termination Policy. In accordance with the DMCA and applicable law, the Company will terminate, in appropriate circumstances, the accounts of users who are found to be repeat infringers of copyrighted material. The Company reserves the right to implement a policy that provides for the termination of accounts of users who have been the subject of three or more valid copyright infringement notices.
10.1. "As Is" Service. The App and all content, features, and functionality are provided to you on an "as is" and "as available" basis without any representations or warranties of any kind, either express or implied.
10.2. Permitted Use. You may use the App and any AI Outputs generated through the App for:
10.3. Prohibited Commercial Use. You may not use the App or any AI Outputs for large-scale commercial exploitation, mass reproduction, or any commercial purpose that would compete with or substitute for the Company's services, without our prior written consent.
10.4. Regional Availability. The App's availability may vary by country, app store, device, and feature. You must use it in compliance with applicable law, and we remain responsible for the legal obligations that apply to our provision of the Service.
11.1. App Updates. We may from time to time update, modify, or enhance the App, including adding new features, removing existing features, or changing the functionality of existing features. Such updates may be provided automatically through the applicable app store or may require you to download and install a new version of the App.
11.2. Terms Modifications. We may update these Terms. For material changes, we will give advance notice through one or more of the following methods, as appropriate and required by law:
11.3. Your Choices. If we make material changes to these Terms, you may discontinue use and cancel your subscription before the changes take effect. Where applicable law or the app store requires your affirmative consent to a change, continued use alone will not substitute for that consent.
11.4. Review of Terms. We encourage you to review these Terms periodically to stay informed of any updates or changes. The most current version of these Terms will always be available within the App.
12.1. Termination by You. You may stop using the App at any time by uninstalling the App from your device. You may cancel your subscription at any time by following the cancellation instructions set forth in Section 5.4.
12.2. Termination by Us. We may suspend or terminate access on the reasonable grounds described in Section 4.6, including:
Where practicable, we will provide notice, an explanation, and a way to seek review. Any refund or other remedy required by applicable law remains available.
12.3. Effect of Termination. Upon termination of your access:
12.4. Subscription Upon Termination. Termination of your account or access to the App does not automatically cancel any active subscription. You must separately cancel your subscription through the applicable app store as described in Section 5.4.
13.1. AS IS / AS AVAILABLE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE APP AND ALL CONTENT, FEATURES, AI OUTPUTS, AND SERVICES ARE PROVIDED TO YOU ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.
13.2. Disclaimer of Implied Warranties. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO:
13.3. No Guarantee of Results. The Company does not warrant that:
13.4. Consumer Protection Exceptions. Some jurisdictions do not allow the exclusion of certain implied warranties or the limitation of certain statutory rights. In such jurisdictions, the exclusions and limitations set forth in this Section 13 shall apply only to the extent permitted by applicable law. Nothing in these Terms is intended to exclude or limit any statutory rights that cannot be lawfully excluded or restricted.
14.1. Liability Cap. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS, THE APP, OR ANY SERVICES PROVIDED HEREUNDER SHALL NOT EXCEED THE ACTUAL AMOUNT PAID BY YOU TO THE COMPANY (OR TO THE APPLICABLE APP STORE ON YOUR BEHALF) FOR YOUR USE OF THE APP DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
14.2. Exclusion of Certain Damages. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO:
14.3. Consumer Protection Exceptions. Some jurisdictions, including but not limited to member states of the European Union, the United Kingdom, Australia, and certain Canadian provinces, do not allow the exclusion or limitation of liability for certain types of damages, particularly in cases involving consumer transactions. In such jurisdictions, the exclusions and limitations set forth in this Section 14 shall apply only to the extent permitted by applicable law. Where the limitation of liability is not permitted, our liability shall be limited to the fullest extent allowed by applicable law.
14.4. Basis of the Bargain. The limitations of liability set forth in this Section 14 are fundamental elements of the basis of the bargain between you and the Company, and the App would not be provided without such limitations.
15.1. Indemnification Obligation. You agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all claims, demands, losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with:
15.2. Defense. The Company will provide you with prompt notice of any claim for which indemnification is sought under this Section 15. The Company reserves the right, at its sole discretion, to assume the exclusive defense and control of any matter subject to indemnification, in which case you shall cooperate in all reasonable respects with the Company's defense of such matter.
16.1. Effective Date of Revisions. We will state when revised Terms take effect. Material revisions will not take effect before we have provided the advance notice required by applicable law or the relevant app store. If no effective date is stated, a material revision takes effect thirty (30) days after notice is given. A change to a subscription's price or billing terms follows the applicable store's separate notice and consent rules.
16.2. Notification Method. We will notify you of any material revisions to these Terms through at least one of the following methods:
16.3. 30-Day Response Timeframe. We will endeavor to respond to any questions, concerns, or objections you may have regarding revisions to these Terms within thirty (30) days of receiving your communication. You may submit questions or concerns by contacting us at support@wanmeixiangsu.cn.
16.4. Continued Use. Your continued use of the App after a revision takes effect may indicate acceptance of the revised Terms only where permitted by applicable law. Where affirmative consent is required, we will obtain it before applying the relevant change to you. If you do not agree with a revision, you may stop using the App and cancel your subscription before the change takes effect.
17.1. Governing Law. These Terms shall be governed by and construed in accordance with the laws of the jurisdiction applicable to you as set forth below, without regard to its conflict of law principles:
17.2. Jurisdiction and Venue. Subject to the dispute resolution provisions set forth below, you agree that any legal action, suit, or proceeding arising out of or relating to these Terms shall be brought exclusively in the courts of competent jurisdiction in the applicable jurisdiction identified in Section 17.1, and you consent to the personal jurisdiction of such courts and waive any objection based on improper venue or forum non conveniens.
17.3. Arbitration Agreement (United States Users Only). FOR USERS LOCATED IN THE UNITED STATES, THE FOLLOWING ARBITRATION PROVISION APPLIES:
Binding Arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms, the App, or any services provided herein shall be resolved by final and binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration shall be conducted in English, and the arbitrator may award any relief that a court of competent jurisdiction could award, including injunctive relief.
Class Action Waiver. YOU AND THE COMPANY AGREE THAT ANY DISPUTE SHALL BE BROUGHT IN YOUR INDIVIDUAL CAPACITY ONLY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION OR PROCEEDING. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION AGAINST THE COMPANY.
Opt-Out Mechanism. YOU MAY OPT OUT OF THIS ARBITRATION AGREEMENT BY SENDING A WRITTEN NOTICE TO THE COMPANY AT SUPPORT@WANMEIXIANGSU.CN WITHIN THIRTY (30) DAYS OF YOUR FIRST USE OF THE APP. THE NOTICE MUST INCLUDE YOUR NAME, YOUR ACCOUNT EMAIL ADDRESS (IF APPLICABLE), AND A CLEAR STATEMENT THAT YOU WISH TO OPT OUT OF THE ARBITRATION AGREEMENT. IF YOU OPT OUT, ANY DISPUTES SHALL BE RESOLVED IN THE COURTS OF COMPETENT JURISDICTION AS SET FORTH IN SECTION 17.2.
Small Claims Court. Notwithstanding the foregoing, either party may bring an individual action in small claims court, provided that the claim is within the jurisdictional limits of the small claims court and is not transferred, removed, or appealed to a court of general jurisdiction.
17.4. Consumer Law Exceptions (United Kingdom, Australia, and Canada). For users located in the United Kingdom, Australia, and Canada:
17.5. No Waiver of Rights. The failure of either party to enforce any provision of these Terms shall not constitute a waiver of that party's right to enforce that provision or any other provision in the future.
18.1. General Inquiries. If you have any questions, concerns, or requests regarding these Terms, the App, or any services provided herein, please contact us at:
Perfect Pixel (Wuhan) Technology Co., Ltd
Email: support@wanmeixiangsu.cn
Address: 10-09, 10F, Building 17, Phase II, China Resources Guanggu Changdong Project, No. 29 Guanshan Avenue, East Lake High-tech Development Zone, Wuhan, Hubei, China
18.2. Response Timeframe. We will endeavor to respond to all inquiries and requests within thirty (30) days of receipt. In the event of a complex inquiry or request, we will acknowledge receipt within fifteen (15) days and provide a substantive response as soon as reasonably practicable.
18.3. Copyright Inquiries. For copyright infringement complaints and DMCA notices, please refer to Section 9 (DMCA & Copyright Complaints) for the designated copyright agent contact information.
18.4. Data Protection Inquiries. For inquiries relating to data protection, privacy, or your personal data, please refer to our Privacy Policy or contact us at the email address listed above.
19.1. Scope and Priority. This Section applies to users who reside in Thailand, the Philippines, Vietnam, or India. It supplements the rest of these Terms. Nothing in these Terms excludes or limits consumer, privacy, refund, or court rights that cannot lawfully be waived under the law applicable to you. If a provision of these Terms conflicts with such a mandatory right, the mandatory right prevails to the extent of the conflict. The three-day trial in Section 5.9 applies to eligible weekly subscribers in all four countries.
19.2. Thailand. Thai users retain applicable rights under Thailand's Consumer Protection Act and Personal Data Protection Act (PDPA). Information about exercising PDPA rights is provided in Section 15.7 of our Privacy Policy. The actual weekly or annual subscription amount in Thai baht, the billing interval, and the first charge after any trial are shown by the applicable app store before purchase. You may use complaint or dispute channels available under mandatory Thai law.
19.3. Philippines. Philippine users retain applicable rights under the Consumer Act of the Philippines and the Data Privacy Act of 2012. Information about exercising data-subject rights is provided in Section 15.8 of our Privacy Policy. The actual subscription amount in Philippine pesos and the applicable trial and renewal terms are shown before purchase. Nothing in these Terms prevents you from using complaint or dispute channels available under mandatory Philippine law.
19.4. Vietnam. Vietnamese users retain applicable rights under Vietnam's Law on Protection of Consumers' Rights and Law on Personal Data Protection. Information about exercising personal-data rights is provided in Section 15.9 of our Privacy Policy. The actual subscription amount in Vietnamese dong and the applicable trial and renewal terms are shown before purchase. Nothing in these Terms removes a mandatory Vietnamese consumer remedy or forum, including rights concerning the language and presentation of consumer contracts.
19.5. India. Indian users retain applicable rights under India's Consumer Protection Act, 2019, and the Digital Personal Data Protection Act, 2023, as relevant provisions come into force. Information about exercising personal-data rights is provided in Section 15.10 of our Privacy Policy. As the relevant provisions come into force, a user under 18 may use the App only after any legally required verifiable parental or guardian consent has been obtained. The actual subscription amount in Indian rupees and the applicable trial and renewal terms are shown before purchase. Nothing in these Terms removes a mandatory Indian consumer remedy or forum.
19.6. Disputes in These Four Countries. Sections 17.1 and 17.2 apply only to the extent permitted by mandatory law in the user's country. Section 17.3 is expressly limited to United States users and does not apply to users in these four countries. A user may bring a claim before any court or competent authority made available by non-waivable local law. The refund terms in Section 5 remain subject to non-waivable local consumer remedies.
20.1. Parties and Responsibility. If you obtain the App through Apple's App Store, these Terms are between you and Perfect Pixel (Wuhan) Technology Co., Ltd only, not Apple. The Company, not Apple, is responsible for the App and its content. These Terms do not override the applicable Apple Media Services Terms and Conditions or Usage Rules.
20.2. License Scope. The license in Section 2.1 permits use of the iOS App on Apple-branded products you own or control, as allowed by Apple's Usage Rules. Where Apple permits Family Sharing or volume purchasing for the App, other eligible accounts may access and use it in accordance with those rules and the applicable subscription entitlement.
20.3. Maintenance and Support. The Company is responsible for maintenance and support of the App to the extent described in these Terms or required by law. Apple has no obligation to provide maintenance or support for the App. Questions, complaints, and claims may be directed to the Company using the name, address, and email in Section 18.
20.4. Warranties. The Company is responsible for any warranties that apply to the App and that cannot lawfully be disclaimed. If the App fails to conform to an applicable warranty, you may notify Apple, and Apple will refund the purchase price paid for the App, if any. To the maximum extent permitted by law, Apple has no other warranty obligation for the App. The Company is responsible for any other claims, losses, liabilities, damages, costs, or expenses arising from a failure to conform to an applicable warranty. Subscription refunds are addressed separately in Section 5.6 and by applicable law.
20.5. Product Claims. The Company, not Apple, is responsible for addressing claims by you or a third party relating to the App or your possession or use of it, including product-liability claims, claims that the App does not meet applicable legal or regulatory requirements, and claims under consumer-protection, privacy, or similar laws. Nothing in these Terms limits the Company's liability beyond what applicable law permits.
20.6. Intellectual Property Claims. If a third party claims that the App or your possession or use of it infringes that party's intellectual property rights, the Company, not Apple, is responsible for investigating, defending, settling, and resolving that claim.
20.7. Legal Compliance. You represent and warrant that you are not located in a country subject to a U.S. Government embargo or designated by the U.S. Government as a terrorist-supporting country, and that you are not listed on a U.S. Government list of prohibited or restricted parties.
20.8. Third-Party Terms. You must comply with applicable third-party terms when using the App, including your mobile-network provider's terms and the applicable Apple account and App Store terms.
20.9. Apple as Third-Party Beneficiary. You and the Company acknowledge and agree that Apple and its subsidiaries are third-party beneficiaries of these Terms. Upon your acceptance of these Terms, Apple has the right, and is deemed to have accepted the right, to enforce these Terms against you as a third-party beneficiary.
These Terms of Service were last updated on October 20, 2026 (Version 2.4). By using the PhotoRenew App, you acknowledge that you have read, understood, and agree to be bound by these Terms.